ISO 9001:2015 is an internationally recognised quality management standard that provides a framework for companies to implement and manage their quality management system. The standard was revised in 2015, making it more relevant than ever before. It was developed by the International Organisation for Standardisation (ISO), which aims to enhance customer satisfaction through the effective application of its Quality Management Systems (QMS).
The ISO 9001:2015 standard can be used by any organization that provides services or products, including public and private sector organisations, regardless of their field of activity.
why is it important to Cornerstone Law Offices?
Cornerstone Law Offices has gained this International Accreditation for Quality Management System and Processes in May 2022.
The International Accreditation complies with ISO 9001: 2015 for the scope of:
- Family Law, Estate Law, Property Law, Conveyancing, Commercial Law, Crime & Traffic Law, Migration Law and Civil Litigation
Cornerstone Law Offices, which maintains an ISO 9001-certified certification, understands how important it is to consistently control processes, manage risks, and continually improve on its business operations to achieve client satisfaction. An ISO 9001:2015 certification is a badge of honour for Cornerstone Law Offices.
It means that Cornerstone Law Offices has proven to their clients, staff, and the public that they can manage the quality and processes in every aspect of their business operations.
It also says that they are a transparent organisation, committed to providing the best possible service and always improving on its business operations through Continuous Improvement Process (CIP). This is a key factor when attracting new clients and referral partners as this will give them confidence in knowing that they are working with a firm that takes their needs seriously. This will give them an edge over other firms in their industry, as well as give them a competitive advantage against larger firms that may not have this certification of quality approval.
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